Privacy Policy

1. Introduction

At VoxUnite, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interpretation services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1. Personal Information

• Name and contact information
• Professional credentials and affiliations
• Payment information
• Language preferences
• Service usage history

2.2. Medical Information (For Medical Interpretation)

When providing medical interpretation services, we may have access to protected health information (PHI). This information is handled in accordance with HIPAA regulations and our Business Associate Agreements with healthcare providers.

3. How We Use Your Information

• To provide and improve our interpretation services
• To maintain accurate records of service provision
• To comply with legal and regulatory requirements
• To process payments and maintain accounting records
• To communicate about service updates and scheduling

4. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your information, including:

• End-to-end encryption for all data transmission
• Secure data storage with regular backups
• Access controls and authentication measures
• Regular security audits and assessments
• Employee training on data protection and privacy

5. HIPAA Compliance

For medical interpretation services:

• We maintain HIPAA compliance for all medical interpretation sessions
• All interpreters are trained in HIPAA requirements
• PHI is encrypted and securely stored
• Regular HIPAA compliance audits are conducted

6. Information Sharing

We may share your information with:

• Certified interpreters (only information necessary for service provision)
• Healthcare providers (for medical interpretation, with proper authorization)
• Educational institutions (for educational interpretation, with proper authorization)
• Legal authorities (when required by law)

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information
• Opt-out of marketing communications
• Receive a copy of your information

8. Children's Privacy

We do not knowingly collect information from children under 13 without parental consent. For educational interpretation services involving minors, we require appropriate authorization from parents or legal guardians.

9. International Data Transfers

For international interpretation services, data may be transferred across borders. We ensure appropriate safeguards are in place and comply with applicable data protection laws.

10. Contact Information

For privacy-related inquiries, please contact our Data Protection Officer at:
Email: [email protected]
Phone: [Your Company Phone]